Information We Collect

We collect various types of information when you use Isathi's services, including personal data such as your name, email address, and contact information that you voluntarily provide during registration or when contacting us. We also automatically collect technical data like your IP address, browser type, device information, and usage patterns through cookies and similar technologies. This information helps us improve our services and provide a better user experience. Additionally, we may collect any additional information you choose to share when interacting with our features or submitting content on our platform.

How We Use Your Information

Your information is primarily used to provide, maintain, and improve our services. This includes authenticating your identity, processing your requests, sending important notifications about your account or our services, and personalizing your experience on our platform. We analyze usage patterns and preferences to enhance our website's functionality and develop new features that better serve our users' needs. We may also use your information to communicate with you about updates, promotions, and relevant content, always ensuring you have the option to opt out of such communications.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using industry-standard encryption protocols, regular security assessments, and restricted access controls to our databases. We regularly update our security practices to maintain the highest level of data protection. Our team continuously monitors our systems for potential vulnerabilities and responds promptly to any security concerns to ensure your data remains safe and confidential.

Information Sharing

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you, subject to strict confidentiality agreements. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer. These partners are obligated to use the information only for the purposes for which we disclose it to them.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand how you interact with our site, remember your preferences, and provide personalized content and advertisements. You can control cookie settings through your browser preferences, though disabling certain cookies may impact some website functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a longer period.

Your Rights and Choices

You have significant control over your personal information on our platform. You can access, update, or request deletion of your personal data through your account settings or by contacting us directly. You have the right to opt out of marketing communications, request a copy of your data, or withdraw consent for specific data processing activities. We strive to respond to all legitimate requests promptly and will provide assistance in exercising any of these rights.

Updates to Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through email or prominent notice on our website before the changes become effective. We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after such modifications constitutes your acknowledgment of the modified policy.

Contact Information

If you have questions, concerns, or requests related to our privacy policy or your personal information, please contact us through our designated channels. Our dedicated privacy team is available to assist you with any inquiries and ensure your concerns are addressed promptly. You can reach us via email at [info@isathi.com] or through our contact form on the website. We are committed to responding to your requests within a reasonable timeframe.